CHIPOTLE MEXICAN GRILLE, Rogers, MN

Assistant Manager, General Team Member, Feb 2016 – Jun 2017 

      In this role, I created a customer-conscious environment and initiated senses of work ethic into my peers, bolstering overall effectiveness and customer satisfaction. Additionally, I acted as a mediator between customer and employee conflicts and aided in employee levels of empathy and relating effectively with customers to increase employee confidence and interpersonal skills. Lastly, I was an assistant in the general overseeing for inventory shipments and financial paperwork, gaining integral logistics and management skills.

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PETS R’ INN, Fargo, ND

Customer Service Worker and Animal Caretaker, Feb 2019 – Dec 2019

     This role requires me to account for and stock inventory, price merchandise and log it into the system manually, care for a wide variety of animals and attend to each particular need, represent the values of Pets R’ Inn to all customers concerning their needs and questions, and maintain a knowledgeable yet empathetic attitude at all times. Although the job is only part-time, I thoroughly enjoy the responsibilities it brings and how each worker is self-sufficient, self-motivated and driven in all areas of the position.

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OPTIO SOLUTIONS, LLC, Fargo, ND

Consumer Relations Representative, Licensed Debt Collector, June 2019 - Nov 2019

     In this environment, I was trained under FDCPA, GLBA, HIPAA, FCRA, TCPA, and SCRA laws and compliance guidelines in order to effectively carry out my position as a debt collector. The role required me to be an active listener, be thorough and attentive simultaneously in my conversations and outputs, and to be highly self-motivated and competitive. I worked with accounts receivable, customer retention strategies, account management functions and consumer-centric approaches in my work.

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Cash Concrete, Fargo, ND

General Heavy Laborer and Foreman In-Training, May 2020 – May 2021

       Although typically considered a job reserved for men, I excel in the role of physical labor and active critical thinking and mathematical skills while on the job. The job requires me to be able to effectively read blueprints, communicate the details to an entire crew of men with differentiating capabilities and demeanors, and be able to utilize critical thinking when performing several tasks at once.

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United States Census Bureau, Fargo, ND

Enumerator, April 2020 – October 2020

       Working for the U.S. Census Bureau has allowed me to fully immerse myself into the Fargo community on a Sociological and Community Developmental perspective. Details of the job include upholding and honoring all the guidelines and laws presented to me as a government employee, guarding personal information and engaging with it accordingly, conducting in-person and telephoned interviews, and adhering to all policies and procedures in order to protect confidentiality, maintain positive rapport between citizen and government, and accurately portray communal data in order to better serve the community.

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U.S. Commercial Service/Rural Export Center, Fargo, ND

Market Research Analyst & Intern, August 2021 – Present

In this role, I provide aid in researching foreign markets, networking, resolving export problems, finding buyers and partners for clients. Additionally, I actively edit and write government newsletters and webpage articles, organize datasets, protect intellectual property, comply with all regulations and perform active due diligence.​

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Imagine Majesty Productions, LLC, Fargo, ND

Independent Marketing Contractor & Consultant, Feb 2022 – Present

This exciting new role offers me the opportunity to conduct independent market research and social media content strategy for their product. I am responsible for gathering and reporting quality, useable research, collaborating with the inventor and artist to best strategize product placement procedures and advertising measures and providing additional support in any and all sectors pertaining to marketing and advertising.

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